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Privacy Policy

Intro

ROPROQ LLC ("ROPROQ", "we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us through our online forms.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable national data protection laws.

1. Data Controller

The controller responsible for data processing on this website is:

ROPROQ LLC
Kiriku tn 6
10130 Tallinn
Estonia

Email: roproq@roproq.com

2. What personal data we collect

We may collect personal data that you voluntarily provide when contacting us through our website, including:

  • name

  • email address

  • telephone number

  • company name

  • address (if voluntarily provided)

  • message content submitted through the contact form

In addition, technical data may be collected automatically when you visit our website, including:

  • IP address

  • browser type and version

  • operating system

  • device type

  • referring website

  • pages visited

  • date and time of access

We may also use website analytics tools to understand:

  • page response times

  • duration of visits

  • page interactions

  • navigation behavior

Only data necessary for website operation, communication, and analytics is collected.

 

3. Why we process your personal data

We process personal data for the following purposes:

  • to respond to inquiries submitted through our contact form

  • to provide information about our services upon request

  • to improve website performance and usability

  • to maintain website security

  • to analyze website traffic and usage patterns

  • to comply with legal obligations

We do not use personal data for automated decision-making or profiling.

4. Legal basis for processing

We process personal data on the following legal bases under Article 6 GDPR:

  • Article 6(1)(b) GDPR — processing necessary to respond to your request or prepare contractual communication

  • Article 6(1)(c) GDPR — processing necessary to comply with legal obligations

  • Article 6(1)(f) GDPR — processing necessary for our legitimate interests, including website security and service improvement

  • Article 6(1)(a) GDPR — where consent is required, including non-essential cookies

5. Hosting and storage

Our website is hosted on Wix.

Wix provides the online infrastructure used to operate this website and may store personal data through secure databases, servers, and applications operated by Wix and its service providers.

According to Wix documentation, personal data may be stored in data centers located in:

  • the United States

  • Ireland

  • South Korea

  • Taiwan

  • Israel

Wix may also use additional jurisdictions where necessary for service delivery.

6. International data transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are applied in accordance with GDPR requirements.

Such safeguards may include:

  • adequacy decisions of the European Commission

  • Standard Contractual Clauses approved by the European Commission

Wix states that transfers outside the EEA are protected through contractual and technical safeguards where required.

7. Communication

If you contact us, we may communicate with you via:

  • email

  • telephone

  • postal mail

Communication is limited to responding to your inquiry, requested business information, contractual communication, or legitimate follow-up related to your request.

8. Cookies

We use cookies and similar technologies to:

  • ensure website functionality

  • improve user experience

  • analyze website traffic and performance

Where required by law, non-essential cookies are activated only after your consent through the cookie banner provided on this website.

You can also control cookie settings through your browser preferences.

9. Your rigts under GDPR

You have the right to:

  • request access to your personal data

  • request correction of inaccurate data

  • request deletion of your personal data

  • request restriction of processing

  • object to processing based on legitimate interests

  • withdraw consent at any time

  • request data portability

You also have the right to lodge a complaint with a competent supervisory authority.

10. Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

11. Third-party links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies separately.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time.

The current version will always be published on this page.

13. Contact

For privacy-related questions or requests concerning your personal data:

ROPROQ LLC
Kiriku tn 6
10130 Tallinn
Estonia

Email: roproq@roproq.com

Updated

Updated: 09 April 2026

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